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What you submit on an order is what will be shipped to you. Unfortunately, we cannot accept returns on Mixed Lots, Sale Items or Gift Cards.Ĭancellations and modifications/adjustments to orders are not accepted for any reason. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. You can always contact us for any return question at and issues Please remember it can take some time for your bank or credit card company to process and post the refund too. If approved, you’ll be automatically refunded on your original payment method less a 15% restocking fee. No shipping costs will be refunded. We will notify you within 5 business days once we’ve received and inspected your return, and let you know if the refund was approved or not. Items sent back to us not exactly as they were shipped to you will not be accepted. Items sent back to us without first requesting a return will not be accepted. Returns are subject to a 15% Restocking Fee and Shipping is not refunded. that help you gauge the financial health of your customers, suppliers, and business partners. As the leading exterior and interior building products supplier in the nation, we are among the first to receive the latest products and details on the newest application techniques directly from the manufacturers. Looking for a credit report on ABC Box Company, Inc.
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Returns must be shipped back to us within 48-hours of your return being approved. Contractors nationwide have come to look to ABC Supply as their supplier of choice for exterior building products.
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If your return is accepted, we will reply with instructions on how to complete the return. To start a return, contact us at your order number, the items you're looking to return and why. You’ll also need your order confirmation e-mail or order number from your customer account. To be eligible for a return, your item must be in the same condition that you received it, unopened or unused and in its original packaging. We have a 3-day return policy, which means you have 3 days after receiving your item to contact us and request a return.